The Iams Pet Professionals, a team of 30 trained customer service representatives at The Iams Company, handle more than 300,000 inquiries a year from pet owners across the country. Although the majority of calls to the toll-free number are straightforward pet care and nutrition questions, some can be quite unconventional. Here are some of the team's favorite calls this year:
"My cat just came in from the garage and I was wondering. . . how many calories are in a mouse?"
"I have a neutered male cat. How old should he be before I can breed him?"
"Does your dog food help with emancipation?"
"What should I feed a borderline collie?"
"What size litter box do I need to keep my cat comfy?"
"Is it normal for a dog to shed?"
"How can I keep my cat from stealing my husband's toothbrush?"
"My cat passed a stool on the indoor rug and it's stuck in the vacuum cleaner. Any suggestions?"
"How can I get the secret recipe for your Iams(r) Chunks dog food?"
"How do I stop my cat from giving food to the dog?"
"Your food turned my dog into a stud. Now what do I do?"
"Do you know how to toilet train a cat?"
"I have three cats. Is it true that Eukanuba(r) Cat Food makes the poop smell better?"
"Will chewing pop cans remove enamel from my puppy's teeth?"
"Where can I get a six-toed cat?"
"I really like your paw print logo. Does Iams have a tattoo?"
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