Customer: “Hey, can you help me find this book?”

Me: “Sure.”

(He holds up a piece of paper with the title and author of a book on it. I find it on the shelves and hand it to him.)

Customer: “Thanks! How’d you do that so fast?”

Me: “Well, I’ve worked here awhile, and the books are all in alphabetical order by author’s name.”

Customer: “What do you mean?”

Me: “Alphabetical order. Like the alphabet song? You know, A’s before B’s?”

(He looks confused, but then widens his eyes.)

Customer: “The letters actually go in that order? I thought that song was just to remember them all!”